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Retail Store Manager

  • Full Time
  • Anywhere

The Pacific Asia Museum

The Pacific Asia Museum, at the University of Southern California, is currently seeking a Retail Store Manager to join its team.  
 
For more information and/or to apply, please click on the link below:
 
 
Note: Interested candidates must apply to the attached link.  Inquiries to this email box will not be answered.
 
USC PACIFIC ASIA MUSEUM:
USC Pacific Asia Museum (PAM) is the only museum devoted to the arts and culture of Asia and Pacific Islands located within a major research university. Located in Pasadena, CA, the Museum is located in a registered historical building in the style of a Chinese courtyard.  Its collection of over 15,000 pieces encompasses a wide range of art and cultural traditions from Asia and Pacific Islands and spans more than five thousand years.  For additional information, see the museum’s website, https://pacificasiamuseum.usc.edu
 
JOB SUMMARY:
Reporting to the Head of Operations, the Store Manager is tasked with to be in charge of a unique store within the PAM. The incumbent would provide courteous and knowledgeable assistance to customers; resolves customer issues; performs cashiering; stocking and other duties to promote efficient functioning of the store.  The incumbent’s work will enhance the visitor experience and further the PAM’s mission.
 
JOB ACCOUNTABILITIES:
·         Provides excellent customer service to all museum visitors by maintaining friendly and helpful demeanor
·         Research and identify merchandise suitable to align with applicable exhibits and the overall mission of the PAM
·         Manage store finances by preparing budgets, analyzing variances, and initiating corrective action
·         Secures merchandise by implementing security systems and measures
·         Work with Head of Communication and Marketing to develop and implement marketing strategy
·         Supervise and evaluate store staff
·         Interact and inform guests of current exhibitions and programs
·         Perform other duties as assigned
·         Resolves customer complaints
 
MINIMUM QUALIFICATIONS:
Education:
·         High school or equivalent
 
Experience:
·         6 – 12 months
 
Field of Expertise:
·         Retail Sales
 
PREFERRED QUALIFICATIONS:
Education:
·         Bachelor’s Degree
Experience:
·         2+ years of experience in working in a museum retail setting